Support · Contact
Bring the rig, phone, and situation.
Start with a little context. We will route the next step.
Channels, hours, and response targets will be published before launch.
01 · Before purchase
Know the fit before the commitment.
Check the RV type, phone, installation, kit, and validation status.
- RV type and adjustment-process fit
- App and phone compatibility
- What is included in the planned kit
- Published prototype limits and validation status
02 · After delivery
From unboxing to the first check.
Support covers setup, pairing, calibration, updates, readings, and warranty routing.
- Quick-start and first calibration guidance
- Bluetooth and app troubleshooting
- Rig-specific leveling workflow guidance
- Repair, replacement, and warranty routing
03 · Service process
Context first. Diagnosis second.
Include the rig, phone, device state, app version, and last successful step.
04 · Safety and scope
Support does not replace the RV manufacturer’s approved process.
ROADROAM can explain its reading and product workflow. It cannot override the RV, jack, block, stabilizer, or equipment manufacturer’s safety instructions.
Ready to contact us?
Send the context once.
Include the rig, phone, device state, and last successful step. During pre-launch, all support begins at official@roadroam.com.