Regions and exclusions
Supported countries, remote-area limits, origin, taxes, and duties will appear before checkout.
Orders & Coverage · Shipping
From order to the open road.
A clear delivery path, with every region, cost, and milestone published before orders open.
Planning framework. Not a shipping promise.
Final regions, timing, taxes, duties, and carrier terms will be confirmed with the live store.
The delivery standard
Know what happens before the box moves.
ROADROAM will publish destination, timing, cost, duties, and tracking in one consistent place. The live Shopify store will become the source of truth.
- Before checkout
- Eligible region, estimated timing, and total cost.
- After purchase
- Confirmation, fulfillment status, carrier handoff, and tracking.
- When plans change
- A visible cutoff for address updates or cancellation requests.
The delivery path
Four milestones. No guessing.
Each stage will be tied to the order record when Shopify fulfillment is connected.
- 01
Order confirmed
The order, destination, and contact email are recorded.
- 02
Prepared
Inventory and fulfillment status become visible.
- 03
Carrier handoff
Tracking and the delivery estimate are shared.
- 04
Delivered
Setup guidance and support stay one step away.
What will be published
Terms that answer the practical questions.
Estimates, not invented dates
Production and carrier windows will stay separate so the customer can see what each estimate means.
Address and cancellation cutoffs
The final policy will explain when an order can still be edited and what happens after fulfillment starts.
Pledges and store orders stay distinct
Kickstarter fulfillment and Shopify purchases may follow different rules. The site will not combine them.
Final commercial terms will replace this framework before ROADROAM accepts an order.